Privacy Policy

Our Privacy Policy

This privacy policy is our way of telling you how we will collect, store and use any information, which you may provide to us while using the Periwinkle eLearning App (the “App”) and our website (www.e-periwinkle.com) collectively called (“Services”).

Periwinkle eLearning (“Periwinkle”, “we”, or “us”) is committed to protecting your privacy. We have created this Privacy Policy to show our commitment to the protection of your privacy while you use the Periwinkle eLearning App (the “App”) and our website (www.e-periwinkle.com) collectively called (“Services”). Your use of the Services is covered by this Privacy Policy and by the Terms of Use.

1. WHAT THIS POLICY COVERS

This Privacy Policy is applicable to Services, and it does not apply to any other applications or services that you may access through the App, including but not limited to applications and services accessed via advertisements or connections to third-party content, each of which may utilize data collection, storage, and /or practices and policies that differ considerably from this Privacy Policy.

You shall be responsible for assuring the accuracy of the Personal Information that you present to us. Incorrect information will affect your use of the Services, as well as our ability to contact you using the contact methods described in this Privacy Policy.

If you are accessing the Services from within the European Union (EU) or are an EU citizen, or if you are accessing the Services from the United States of America (US) or are a US citizen, please review the Lawful Bases for Processing Personal Information and Individual Rights sections below for more information on your how your Personal Information will be processed and the rights you have regarding this processing.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you download or use our Services, we may automatically collect certain information about your use of and your computer’s (or other access device, such as a smartphone) interaction with the Services (“Device Information”).

A. What Information is Collected?

We may automatically track and collect the following categories of information when you use our Services: (1) IP address; (2) Device ID; (3) The type of Internet browser or mobile device used; (4) The operating system of your computer or mobile device; and (5) other similar technical information. Device Information we collect automatically will not be linked with any personal information that you provide to us.

B. How are Cookies Used?

Cookies are small computer files that are transferred to your hard disc and which contain information such as your username and the activities that you performed while using the Services. We utilize cookies to personalize your experience with the Services, as well as to store your login information so that you do not need to re-enter it each time you access the Services. We do not connect the information stored in the cookies to any of your personal information. Some of our partners also use cookies to provide us with anonymous global data and information regarding our users. We do not have access to or control over these cookies, and our Privacy Policy does not cover the use of third-party cookies.

3. INFORMATION YOU PROVIDE TO US A. Registration

In order for you to use our Services, we may require that you provide your email address information that directly identifies you (“Personal Information”). We shall use the Personal Information you provide to respond to your questions and to send you messages about the Services, as well as for service maintenance and updates.

A. Using the App and Services

In addition to the Personal Information noted above for registration and sign up purposes, you may provide Personal Information to us while using the Services. If you choose to submit a support inquiry, you may have the option of providing Personal Information such as your phone number or payment information.

4. HOW WE USE YOUR PERSONAL INFORMATION

We may use your Personal Information to send you information about the Services, and to contact you when necessary, including an email to verify your identity.

We may use your Device Information to personalize and adapt your experience with the Services, and in our communications with you in order to exhibit content that we believe you may be interested in and which may be consistent with your preferences.

5. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell, trade, or rent your personal information to others, and will not do so except as required by law or in connection with a merger, asset sale or similar business transaction. We may share aggregated demographic or non-personal information not linked to any personal information regarding visitors and users with our business partners, company affiliates and advertisers. We use third-party service providers (as set out below) to help us operate our business and the Periwinkle eLearning App or administer activities on our behalf. We do not use analytics software to collect and send device data to third parties.

Group companies

We may share your information with our affiliate companies in order to provide you with the Services and to help better tailor our services to you.

Service provider

We may also engage third parties to perform services in connection with the operation of the Periwinkle eLearning App, some of whom may process personal information. Each of these third parties is contractually obliged to protect the security of any information we share with them, and limited in their use of the information to the services being provided solely to us:

Apple: Your iOS identifier is shared with Apple in connection with performance of network communications. Google Android: Your Android input method editor is shared with Google Android in connection with performance of network communications. Google Firebase: Your User ID is shared with Google Firebase in connection with User ID searches. Google Analytics: Your Device Details is captured by Google Analytics to better understand our audience and users and this data is not shared with anyone. For more information on the processing of your data, please contact us at solutions@jeevandeep.in

6. LAWFUL BASES FOR PROCESSING PERSONAL INFORMATION

If you are an individual in the European Union (EU) or an EU citizen or if you are from the United States of America (US) or are a US citizen, we collect and process data about you only where we have legal bases for doing so under applicable EU and US laws. This means we collect and process your data only when:

It is necessary for a legitimate interest (which is not overridden by your individual privacy interests), such as preventing fraud, improving the Services, and increasing the security of the Services and network infrastructure; You have consented to this collection and processing for a specific purpose; It is necessary to fulfil our contractual obligations; or It is necessary to comply with a legal obligation. Where we rely on your consent to process your Personal Information, you have the right to withdraw or decline consent at any time. If you wish to withdraw your consent, please contact us using the information in the Contacts for Individual Rights Requests section. Some examples of our legitimate interests and the information being processed include:

Network and information security (password, IP address, Device ID) Customer Support and fraud prevention (name, email address) Improving our products and services (hardware information, activity logs) Where we rely on our legitimate interests to process your Personal Information, you have the right to object. More information on exercising this right can be found in the Individual Rights section below.

If you have any questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us a solutions@jeevandeep.in

7. INDIVIDUAL RIGHTS

We make certain choices available to you when it comes to your Personal Information and any Device Information that can identify you (“Personal Data”). Please review the below information outlining your choices and how to exercise them. We will respond to all requests within a reasonable timeframe. If our full response will ever take more than a month due to complexity or scope, we will notify you of this and keep you updated on our progress.

Review and update your data: You have the right to ask us to update any Personal Data that we have collected. If you want to change your account’s email address, we will take appropriate measures to adapt your account information and ensure your access to the Services using the new email address and delete your former email address from our database. For any Personal Data beyond this, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before modifying any Personal Data.

Delete your data: You also have the right to have your Personal Data deleted. This is sometimes known as the ‘right to be forgotten’. To request that we delete all Personal Data about you, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before deleting any Personal Data.

After you delete your Personal Data from our services, we may not immediately delete residual copies from our active servers and may not immediately remove data from our backup systems for archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We may also decline to honour this request in certain specific situations, such as if the data is necessary to comply with a legal obligation or to exercise/defend a legal claim.

Restrict Processing: You have the right to restrict how we process your Personal Data in certain circumstances. This is often an alternative to requesting the complete deletion of your data. Rather than requesting we delete all of your Personal Data, you may request that we limit our uses of your Personal Data to specific purposes. You may wish to request we restrict our processing if you contest the accuracy of your Personal Data and we are working to verify this information, or if you want us to retain your Personal Data in connection to a legal claim but cease processing it.

Data Portability: You have the right to obtain copies of your data in a structured, commonly used format that you can move your data between our service and the services of others. We may request more information to confirm your identity before providing any Personal Data.

Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes or when our processing of your data is based on legitimate interests. You may request that we stop processing your Personal Data for direct marketing purposes. This is an absolute right and we cannot refuse this request. Beyond direct marketing, if you wish to exercise this right, you must give specific reasons why you object to our processing of your data, based on your particular situation. Even after receiving such a request, we may continue processing if it is necessary for the exercise/defence of a legal claim or if we can demonstrate a compelling legitimate ground for the processing.

If any request made under this section is clearly unfounded or excessive, we may reject the request or require a reasonable fee to honour the request. If we decide to reject your request, we will inform you of the reasons for not taking action and provide information on other possible remedies. If we decide that a reasonable fee is necessary, we will promptly inform you and will comply with the request upon receipt of this fee.

8. CONTACT FOR INDIVIDUAL RIGHTS REQUESTS

Please use the below information when submitting a request to exercise any of the above rights. Please do not submit requests across multiple communications channels. We will make all efforts to respond to your request within a reasonable timeframe.

Email: solutions@jeevandeep.in

Physical Mail: Jeevandeep Edumedia Pvt Ltd, 1st Floor, Sun Paradise Business Plaza, Senapati Bapat Marg, Lower Parel, Mumbai 400013. Maharashtra, India.

If you are an EU citizen or reside in the EU or if you are a citizen of the United States of America (USA) or reside in the USA and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

9. LINKS TO OTHER APPLICATIONS

Our Services may present advertisements or Third-Party advertisements and may contain links to other applications and services with which we are not affiliated (“Third-Party Services”). We will not share your personal information with Third-Party Services. We are not responsible for the privacy practices of Third-Party Services. Some Third-Party Services may possess styles and appearances that are similar to our Services. We ask you to be aware that you may be in a different application, and that this Privacy Policy covers only our Services. If you decide to utilize Third-Party Services, we suggest that you read their privacy policies carefully.

10. SECURITY

The Personal Information that we collect about you is stored on a secure, password-protected server. Only authorized personnel have access to your Personal Information. We use cryptography technology that is standard in the industry when receiving and transferring Personal Information. However, despite our best efforts, no transmission over the Internet or cellular phone network, nor any other method of data storage, can be guaranteed to be safe 100% of the time.

11. DATA RETENTION

We may retain your data for the following purposes:

To develop new features and improve the Services; To support subsequent customer service inquiries; To improve the safety and security of the Services; or Comply with our legal obligations. We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, we will retain your data while it is necessary for your use of the Services, which may include maintaining this information beyond when you cease using the Services.

12. OPTIONS FOR ENDING COMMUNICATION

If you no longer wish to receive communications from us, you may change your preferences by following the instructions included in each email or message, or by contacting us at solutions@jeevandeep.in

13. DATA TRANSFER AND STORAGE

The Services are stored on servers in India. Thus, if you are outside of India, the Personal Information that you provide to us shall be transferred to India. Upon providing your Personal Information, you are agreeing both to the transfer of your Personal Information to India and to the storage of your Personal Information in India, as well as to the use of your Personal Information in accordance with the ends for which it was originally collected.

The data that we collect from you may be transferred to, and stored at, a destination outside India. When this occurs, we will take steps to ensure your information receives an equivalent level of protection to those as in India. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable Data Protection Laws.

14. CHANGES TO THIS PRIVACY CONTRACT

We reserve the right to alter this Privacy Policy at any moment and at our sole discretion. In the event of any changes to this Privacy Policy, we shall publish an altered agreement in the Services that will inform you of these changes and / or we shall send you an e-mail. This e-mail will notify you of the nature of these changes and provide a link to the new Privacy Policy for your review. We will obtain prior parental consent if any changes we make to this Policy affect users under the age of 16 in a way that requires such consent under COPPA.

The use of the information we collect is always subject to the Privacy Policy that is in effect when this information is collected.

15. CONTACT US

If you have any questions, please contact us by:

Email: appsperiwinkle@gmail.com

Physical Mail: Jeevandeep Edumedia Pvt Ltd. 1st Floor, Sun Paradise Business Plaza, Senapati Bapat Marg, Lower Parel, Mumbai 400013. Maharashtra, India.

COPYRIGHT & TRADEMARKS:

Copyright @Periwinkle 2013, “All Rights Reserved”. Any trade dress related to or associated with the contents of this application are trademarks of the developer and may not be used without written permission. All other trademarks are the property of their respective owners.